Customer Service

Should you require information or help, please contact us by email or by phone and we will be happy to assist you.

SHIPPING TIMES AND COSTS
  • Items are shipped within 1 business day
  • Domestic shipping time 3-7 business days
  • $5 First Class Mail for qualifying orders
  • Free shipping when you spend $25 or more
PAYMENT METHODS

Rad Pride accepts the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron.
  • Rad Pride features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
  • PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
EXCHANGES, RETURNS AND REFUNDS

Items returned within 30 days of their original delivery date in same as new condition will be eligible for a full refund or store credit. Refunds will be credited back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

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