Customer Service
Should you require information or help, please contact us by email or by phone and we will be happy to assist you.
SHIPPING TIMES AND COSTS
- Items are shipped within 2-3 business day
- Domestic shipping time 3-7 business days
- $5 First Class Mail for qualifying orders
- Free shipping when you spend $25 or more
PAYMENT METHODS
Rad Pride accepts the following payment methods:
- Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron.
- Rad Pride features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
- PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
EXCHANGES, RETURNS AND REFUNDS
Items returned within 30 days of their original delivery date in same as new condition will be eligible for a full refund or store credit. Refunds will be credited back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.
