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Customer Service

Should you require information or help, please contact us by email or by phone and we will be happy to assist you.

SHIPPING TIMES AND COSTS
  • Items are shipped within 1 business day
  • Domestic shipping time 3-7 business days
  • $5 First Class Mail for qualifying orders
  • Free shipping when you spend $25 or more
PAYMENT METHODS

Rad Pride accepts the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron.
  • Rad Pride features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
  • PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
EXCHANGES, RETURNS AND REFUNDS

Items returned within 30 days of their original delivery date in same as new condition will be eligible for a full refund or store credit. Refunds will be credited back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

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HERE TO HELP

Have a question? You may find an answer in our FAQs. But you can also contact us via Live Chat or email: radpridestore@gmail.comFAQs.
But you can also contact us:

Customer Services

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Mon-Fri: 9:00 am - 4:00 pm Pacific

Send us an email

SHIPPING

Free shipping on all orders of $25 or more of eligible items across any product category qualify.

PAYMENTS
Accepts the following payment methods:

Credit Card: Visa, MasterCard, Maestro, American Express. The total will be charged to your card when the order is shipped.

PayPal: Shop easily online without having to enter your credit card details on the website.

RETURN POLICY

You can return any item purchased from Rad Pride within 30 days of the delivery date.

Size Guide

This is an approximate guide to help you pick the perfect size.

Shipping

  • Complimentary ground shipping within 1 to 7 business days
  • In-store collection available within 1 to 7 business days
  • Next-day and Express delivery options also available
  • Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
  • See the delivery FAQs for details on shipping methods, costs and delivery times

Returns And Exchanges

  • Easy and complimentary, within 14 days
  • See conditions and procedure in our return FAQs

WISH LIST AND COMPARE

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