FAQs

WHAT ARE SHIPPING TIMES AND COSTS?

  • Items are shipped within 2-3 business days, Unless Expedited Shipping is Selected at checkout.
  • Same Day shipping cut-off for expedited orders is 12pm PST (Expedited Shipping - Services that are not US Mail or UPS Ground)
  • Domestic shipping time 3-7 business days
    • USPS/US Mail Transit Time Between 2-7 Business Days
    • UPS Transit Time Between 2-6 Business Days (Map Below)

WHAT PAYMENT METHODS CAN I USE?

Rad Pride accepts the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
  • Rad Pride features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
  • PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.

WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?

Items returned within 30 days of their original delivery date in same as new condition will be eligible for a full refund or store credit. Refunds will be credited back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

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